Iceni Technology Forum

Crash when importing translated text

good morning,
I’m importing the translation of a pdf using the xml file as a format medium.
Once the import of the translated xml file has started, at a certain point of replacing the text, the program stops moving forward.
I tried to wait half an hour but nothing has changed, what could be the reason? thank you

Hello.
Are you doing the import using Infix PDF Editor or on the TransPDF website?
If Infix, please send the PDF and XML you are trying to import, and we will investigate.
If TransPDF, please tell me the document ID or press the ‘Get Help’ button next to the document, and we will investigate.

hi, i’m using infix PDF Editor.
I sent you the required files
thanks