How do I remove the transpdficeni.com watermark?

Infix Support
1

Hi there! I bought a license for Infix. I have just finished a translation in MemoQ v6 and reconverted the XLF file to PDF. How do I remove the transpdficeni.com watermark from the translated PDF file?

I would be very grateful for a swift reply since I have to deliver the translation very soon.

Kind regards,

Conrado

2

Hello.
Can you tell me your username on the transpdf system? I will then be able to look into further. Alternatively, log-in to transpdf.iceni.com and then press the ‘Get Help’ button next to your PDF. It will then show up in our support system.

3

Hello.
Can you tell me your username on the transpdf system? I will also need some way of finding your license key - perhaps the first 4 or 5 characters of your key would be sufficient. Once I have both, I can connect your transpdf account to your Infix license. You should then be able to download a non-watermarked version of your translation.