I have watermark on a purchased PDF

Infix Support
1

Hi everyone,

I have been using TransPDFxInflix for a while for several projects. This is the first time I experience this issue, and as the project is due tomorrow, a quick help is much appreciated.

To briefly put: I have uploaded a PDF file to TransPDF, converted to .xlf and have translated it, uploaded back, and bought the final PDF on TransPDF with credits. When I edited the file on Inflix, it put a watermark on it, mentioning it is edited with the demo version. I have not experienced this issue with other files in this project.

I have later downloaded the final PDF once more from TransPDF, looks like it does not add a watermark to this one, but the thing is all the work I have done is on the file that has watermark, and I really do not want to go through the whole process again.

I have also submitted a ticket related to this issue through TransPDF.

Thank you so much for taking time to help me with this!

2

In case it’d be helpful for anyone experiencing the same issue, here is the solution:

It was probably a bug that resulted in Infix not recognizing the PDF/credentials. I have restarted my PC, and tried to edit one of the backups I had. This time, Infix recognized the file properly and asked for TransPDF credentials, allowing me to remove all watermarks. To do so, select the object box that has the watermark, and follow Edit > Delete Across Pages… You may want to remove all object boxes related to watermark. Hope this helps!

Best,

Deniz