Iceni Technology Forum

Missing Data When Opening PDF in Infix

Has anyone else had any issues when opening documents provided by other users that do not show all of the information in Infix ? Document appears to have fields and although the field names show the responses do not. If opening in Acrobat the responses show without any problem.

Can you email us a copy of the pdf in question? Please send it to support@iceni.com, we’ll then have a look into the issue for you.

I am not sure I can do that as it may well contain sensitive customer data. I had hoped that this would be a known issue with easy resolution.

OK. What version of Infix are you running?