Iceni Technology Forum

My pdf won't finish generating!

I finished a PDF document translation but it won’t finish generating after I export it. I’ve waited for several hours but the arrows keep rotating and don’t finish. I tried with different files but same results. Could you help me solve this issue?

Hi. The red error triangle next to your PDF states that your job was cancelled because it took too long to process. I can see that the page does include some complex illustration which could be the cause of the problem. Please try uploading it again to our dev server That machine has a much longer time-out and may be able to run the job to completion.