TransPDF could not process the XLIFF file

Transpdf Support
1

Hi there,

I am trying to export a PDF file on memoQ 9.0 and I keep on getting an error “TransPDF could not process the XLIFF file”.

The file was imported with no errors and pseudo-translated.

I have tried exporting other PDFs and I get the same error.

Thanks in advance!

2

Hello.
Please log-in to transpdf.iceni.com and press the ‘Get Help’ button next to the PDF concerned.
Once we can see your PDF we will be able to investigate the cause of the problem.

3

Done, thank you!

I couldn’t see all my PDFs there but was able to find one with which I experienced the same problem.

4

I had the same problem, and here’s what happened in my case.

By the time I was ready to Export the PDF, it wasn’t listed under “My PDFs” on Login

I suspect something to do with MemoQ licensing issues. I simply reimported the original PDF in MemoQ and then I could see the PDF listed under “My PDFs” on the iceni website – after which, the Export from MemoQ worked.